Last updated: June 5, 2025
At Jhuangnyc, operated by ALICIA CLIFFE CREATIVE LTD (Company No. 16244552), we are committed to delivering your order quickly and efficiently. Please review our shipping policy below for complete details on how and when your items will arrive.
🚚 Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- Once your order is processed, you will receive an email confirmation with tracking information.
📦 Delivery Time
- We offer standard shipping within the United Kingdom.
- Estimated delivery time: 2–4 business days after dispatch.
- Delivery times may vary slightly during peak periods, public holidays, or unforeseen delays with couriers.
🌍 Shipping Areas
- Currently, we only ship within the United Kingdom.
- We do not ship to P.O. Boxes or military addresses at this time.
💳 Shipping Costs
- Shipping is calculated at checkout based on your location and the weight of your order.
- Occasionally, we may offer free shipping promotions—sign up for our newsletter to stay updated!
🔍 Order Tracking
Once your order ships, you’ll receive a confirmation email containing a tracking number and a link to track your shipment.
If you haven’t received your tracking info within 2 business days, please contact us at contact@jhuangnyc.com.
❗ Delayed or Missing Deliveries
If your order hasn’t arrived within the estimated time frame:
- Check the tracking link for updates.
- Contact the delivery carrier directly if the item is marked “delivered” but you haven’t received it.
- Reach out to us if there is no resolution—we’re happy to help!
💬 Questions or Concerns?
We’re here to help you at every step of your order.
Contact Us:
📞 +44 7874 488224
📧 contact@jhuangnyc.com
📍 61a Grove Road, London E17 9BN, United Kingdom
📄 Contact Page