Last updated: June 5, 2025
At Jhuangnyc, operated by ALICIA CLIFFE CREATIVE LTD (Company No. 16244552), your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or shop with us.
By using our website, you agree to the terms of this policy.
🔐 1. Information We Collect
We collect both personal and non-personal information to provide a better experience.
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely via third-party payment processors)
- Order history
Non-Personal Information
- Browser type and version
- IP address
- Time zone
- Pages visited
- Device information
🛒 2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Send order updates and confirmations
- Improve website functionality and customer experience
- Respond to inquiries or support requests
- Detect and prevent fraud
- Comply with legal obligations
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
🤝 3. Sharing Your Information
We may share your information with:
- Service providers (e.g., shipping carriers, payment processors)
- Marketing platforms (only with your consent)
- Law enforcement or regulatory authorities, if required by law
All third parties are required to respect your personal data and treat it in accordance with the law.
💳 4. Payment Security
We do not store or process payment information directly on our servers. Payments are securely handled by trusted third-party providers (e.g., Shopify Payments, PayPal) that comply with PCI-DSS standards.
🌍 5. Your Rights (UK & EU GDPR)
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing for certain purposes
- Withdraw consent (where applicable)
- Request data portability
To exercise any of these rights, please contact us at contact@jhuangnyc.com.
🍪 6. Cookies
We use cookies to:
- Improve website functionality
- Analyze site traffic
- Personalize content
You can choose to disable cookies through your browser settings, though this may impact your user experience.
🛡️ 7. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes described above
- Meet legal, tax, or regulatory requirements
👶 8. Children’s Privacy
Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.
✉️ 9. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Jhuangnyc
📞 +44 7874 488224
📧 contact@jhuangnyc.com
📍 61a Grove Road, London E17 9BN, United Kingdom
📄 Contact Page